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1. Service Area
Anisa Flower provides delivery services in Dhaka City and selected nearby areas. Same-day delivery is available within Dhaka City, subject to order time and availability.
2. Products & Quality
- Flower arrangements depend on seasonal availability.
- In rare cases, substitutions of equal or higher value may be used.
- Product images are for reference; natural variations may occur.
3. Orders & Payments
- Orders are confirmed only after full payment.
- Prices may change without prior notice.
- International (NRB) payments are accepted through available online methods.
4. Delivery Policy
- Accurate delivery details are the customer’s responsibility.
- Delivery time may vary due to traffic, weather, or unforeseen conditions.
- Failed delivery due to incorrect information or recipient unavailability may require re-delivery charges.
5. Cakes & Edible Items
- Cakes are freshly prepared and should be consumed on the delivery day.
- Design and decoration may slightly vary.
- Food items are non-refundable once delivered.
6. Cancellation & Refund
- Cancellations must be requested before preparation begins.
- Orders already prepared or dispatched cannot be canceled or refunded.
7. Artificial Flower Orders
Artificial flower bouquets are made on demand. Minor variations in color or design may occur based on availability.
8. Intellectual Property
All website content, images, and branding belong to Anisa Flower and may not be reused without permission.
9. Policy Updates
Anisa Flower reserves the right to update these Terms & Conditions at any time.
By using anisaflower.com, you agree to the following terms and conditions:
- All products are subject to availability and seasonal variation.
- Product images are for reference only; slight variations may occur.
- Orders are confirmed only after successful online payment.
- Prices are displayed in BDT and may change without notice.
- Delivery is available within Dhaka City only & on demand available outside Dhaka city.
- Orders cannot be canceled once prepared or dispatched.
Anisa Flower Shop reserves the right to modify these terms at any time without prior notice.
Contact Information
📧 anisaflowershop75@gmail.com
📱 WhatsApp / Call: +8801729336969
